Customer reviews of CR Car & Van Sales

By LJ on 16 March 2023 | Verified purchase

Dealt with 2 people when buying my car, both happy to answer questions etc. None of the usual sales fluff, I am very pleased with the car, and they mended a scratch on one of the doors prior to me picking it up, could not recommend these guys enough. I was kept in the loop on the progress as it was being valeted etc. Got a 3 month warranty with the car too. Everything done as quickly and efficiently as possible. Very pleased, best experience I've had when buying a car by a mile! Thankyou!

By Anonymous on 25 February 2023 | Verified purchase

Left to view the car with no pressure on a sale. Sorted all the paper work out including road tax and even delivered the car at no extra cost. Excellent service.

By Stacey Sutton on 23 February 2023 | Verified purchase

Excellent customer care would very much recommend Thankyou

By Anonymous on 19 February 2023 | Verified purchase

Very friendly and helpful and not too pushy either. Had the car for a week now and drives great, no issues. Carl and Tom were a pleasure to deal with. Great little family business.

By Danny Bills on 16 February 2023 | Verified purchase

It was great to do business with a family run business - the guys were really friendly and made sure they interacted with my daughter as well as myself so that she wasn't bored stiff! Great selection of cars and there was no pressure selling which was a refreshing change. Tom had the paperwork boxed off in no time and was a lovely lad to deal with whilst getting it sorted

By Sophie Nemisis pyrotechnics ltd on 15 February 2023 | Verified purchase

We have just bought a VW Crafter and was so impressed with the service. When I first enquired about the van they were very helpful and able to answer all my questions, I arranged to go and view and was so happy with the standard, the van was perfect. We decided to proceed straightaway as the van exceeded our expectations and was a good quality van, the buying process was so easy. Went to collect today and the van was ready and it looked like new. Would highly recommend and use again. Thank you for again for a great easy customer experience!!

By kate Francis on 11 February 2023 | Verified purchase

couldnt speak more highly of the service. Thanks Karl! And team

By Anonymous on 11 February 2023 | Verified purchase

I recently purchased a vehicle from CR Car and Vans sales and I couldn’t recommend them enough. Tom was extremely helpful who went above and beyond to provide an easy and pleasant experience. The car is absolutely perfect and I love it.

By Ellen Harwood on 11 February 2023 | Verified purchase

My family & I have been using CR car&van For a number of years now - our experience has always been fantastic!!! CR have always gone above and beyond to help us find a exactly what were looking for we have never been disappointed!! Very efficient & professional friendly company to work with - I 100% recommend CRc&v !

By Bradley Eales on 08 February 2023 | Verified purchase

Bought a van 3 months ago, had to spend £250 on a new bearing and a spring and when they were fitting the new spring they noticed that I had a oil leak coming out of 3 different places, that will come up to £400+ No much help from anyone.

Reply from CR Car & Van Sales on 09/02/23

Sorry to hear you have a fault with your vehicle, our aftersales warranty product is currently held with the AA & we advise all our customers to contact them in the first instance when a fault occurs. We have been in contact with the AA to help rectify the issue for you and have been advised by them that they are still awaiting a diagnostic report. We are told once this report has been presented to them, they will assess liability and try and get you back on the road as quick as possible. Looking into this further for you, X2 garages who are affiliated with the AA would be able to assist you in sending a diagnostic to the warranty company- Heswell Tyres & Test 01513421396 OR Deeside Motor Centre on 01244816802. If you have any more questions, please contact the warranty provider on 01844293810 and they will be able to support. Many Thanks, CR Car & Van Sales.